Support
Frequently asked questions:
I am a Kickstarter user where is my key:
These have been sent out. Check your junk folder!
My key is not recognized:
A lot of people have had this. Ensure that you are keeping the the "Kickstarter-" bit and also not pasting the space at the start of the key.
I am an Indiegogo user where is my key:
Please check your junk mail folder. Providers such as Hotmail have been incorrectly marking some emails as spam.
Otherwise, please email Support@Maiagame.com with the email address of your indiegogo.
I registered but the validation email never arrived:
Check your junkmail. If the system detects you never logged on it will keep sending you a new email every day.
Whitelist Support@Maiagame.com in your email account's spam filter.
Where are the Linux and Mac builds:
These will be uploaded next week once they are stable.
Can I stream or Youtube the current builds:
Not yet. The 0.27 build will have the necessary license for you to do so.
The game has a black screen:
Update your graphics card driver. This is very common for ATI users.
Email any other problems with the site to: